Privacy Policy

This Data Privacy Agreement is a critical component of the [Terms of Use] for Nest – UP PG (referred to as "the Company," "Us," "Our," or "We") and should be read alongside it. Any terms capitalized but not defined within this Agreement will carry the meanings provided in the [Terms of Use] available on our website.

At 'Nest – UP PG,' we are committed to adhering to all applicable information technology and data protection laws and regulations. As part of this commitment, we have developed a Privacy Policy, which is accessible on the official Nest – UP PG website at https://nestuppg.in. This policy explains how we manage and process the data provided by users (referred to as "You," "Your," or "User") of our website and associated mobile apps for iOS, Android, Windows operating systems, and other software applications owned and operated by the Company (collectively referred to as the "Platform").

Before using or registering on the Platform or accessing any material or services, please carefully review this Agreement. By engaging with the Platform or its services, you acknowledge your acceptance of both this Agreement and the [Terms of Use], granting consent for the collection, use, and sharing of your information as described here, and agreeing to be legally bound by these terms.

1. Collection of Personal Data

We gather data in the following ways:

  • Personal information provided by you directly; and
  • Personal information automatically collected when you visit the Website or Application.
  • Data Provided by You

    Nest – UP PG may collect your personal details through various interactions on our Website or Application, such as:

    • Contacting us via forms, email addresses, links, or social media addresses displayed on the Platform;
    • Registering for access to our services;
    • Participating in surveys conducted by or on behalf of the Company;
    • Opting to receive communications from us, including newsletters and promotional content;
    • Voluntarily sharing information with us.

    Data Collected Automatically

    We automatically collect certain details when you visit the Website or use the Application, which helps us improve the user experience. This includes your IP address and information about how you interact with the content, such as:

    • Data collected by our web servers or analytics partners, including IP addresses, operating system information, browsing history, device type, and language preferences. This aggregated data is used to assess site traffic, time spent on the site, pages viewed, and other usage metrics. We use this data to optimize site functionality, ensure security, and enhance performance.
    • Additionally, we may collect Personal Information through Cookies, depending on your browser settings. For further details on Cookies, please refer to the section titled “Cookies” below.

    COOKIES

    We, along with third-party service providers, use Cookies to gather information about your visit. A Cookie is a small text file placed on your device that contains data regarding your interactions with the Platform. Cookies help us analyze traffic, understand usage patterns, and personalize your experience by remembering preferences and settings.

    Upon visiting the Platform, we may place Cookies in your browser to identify it. Some Cookies may come from third-party websites or services, and their usage is governed by this Privacy Policy as well as their respective privacy policies.

    You have the option to accept or reject Cookies. While most browsers automatically accept Cookies, you can adjust your settings to decline them. However, disabling Cookies may affect how the Platform functions, potentially limiting access to certain features or services.

    • Data collected by our web servers or analytics partners, including IP addresses, operating system information, browsing history, device type, and language preferences. This aggregated data is used to assess site traffic, time spent on the site, pages viewed, and other usage metrics. We use this data to optimize site functionality, ensure security, and enhance performance.
    • Additionally, we may collect Personal Information through Cookies, depending on your browser settings. For further details on Cookies, please refer to the section titled “Cookies” below.

    2. Use of Collected Personal Data

    We use the information we collect for the following purposes:

    • To operate, maintain, enhance, and secure the Platform Services, and manage your account.
    • To personalize your experience on the Platform and provide content that aligns with your preferences.
    • To address your feedback, respond to inquiries, and improve service delivery.
    • To fulfill our obligations and enforce our rights under agreements with you or third parties, including payment processing.
    • To send you essential updates or notices regarding the Platform, services, terms, and policies.
    • For internal purposes, including auditing, data analysis, and research related to the Platform.
    • For marketing and promotional communications.
    • To share information with third-party partners assisting with Platform Services.
    • To troubleshoot technical issues and ensure platform stability.
    • To enforce the Terms of Use or this Privacy Policy.
    • For any other purpose with your consent.
    • 3. Disclosure to Third-Party Service Providers/Partners

      We may disclose your information when required by law or in circumstances such as: (a) complying with legal obligations; (b) protecting the Company’s rights or property, including enforcing agreements, policies, or Terms of Use; (c) ensuring the safety of users or others in emergency situations; or (d) preventing legal liabilities for the Company.

      We may share your information with: (i) service providers assisting with the Platform's operation; and (ii) third parties handling services like data analysis, marketing, and advertisements. If you share a mobile number or email, we or our authorized third parties may contact you with relevant messages. These third parties are bound to confidentiality agreements and will only use your data for the intended purposes. They may also use their own Cookies or tracking technologies, governed by their privacy policies.

      If you upload content or share personal information in publicly visible areas of the Platform, it will be accessible to other users.

      In the event of a business transaction such as a sale, transfer, or merger, your information may be transferred to the relevant third party, subject to their obligations to maintain confidentiality and use the data solely for the purposes for which it was disclosed.

      4. Security

      We implement a range of security measures, including encryption, password protection, and physical safeguards, to protect your personal information from unauthorized access or disclosure. While we strive to ensure the security of your data, no system is entirely foolproof, and we cannot guarantee absolute security. We encourage you to take precautions to protect your account, such as logging out from shared devices, using strong passwords, and keeping your login credentials secure.

      Please note that Nest – UP PG is not responsible for any unauthorized use of your personal data or for issues related to lost, stolen, or compromised passwords.

      5. User Control

      You may opt out of receiving promotional communications by following the instructions in the emails we send. However, non-promotional messages related to the Platform and your account will still be sent, even if you opt out of marketing emails.

      Cookie Preferences: Most browsers are configured to accept Cookies by default. You can modify your browser settings to remove or reject Cookies. Please note that disabling Cookies may impact certain Platform features.

      To review or update your information, or correct any inaccuracies, please contact us directly.

      If you wish to stop sharing your data with us, you may close your user account and cease using the Platform. We will then delete or anonymize your data, making it non-identifiable.

      You can withdraw consent at any time by notifying us in writing. If you choose not to provide or later withdraw your consent, we may withhold access to Platform Services or related goods or services.

      6. Amendments

      The Company reserves the right to amend this Privacy Policy at any time without prior notice. It is your responsibility to periodically review this Privacy Policy. Continued use of the Platform after any changes signifies your acceptance of the updated policy.

      7. Grievances

      If you have any concerns or grievances regarding this Privacy Policy, please contact our Grievance Officer, Mr. Gaurav Jadhav, via email at nestuppayingguest@gmail.com within 24 hours of the incident.